Southeast Asia's Cloud POS Platform
for Multi-Outlet Retail & F&B Chains
Every outlet. Every transaction. One central system.
Built for Franchise HQs & Multi-Store Operators
Xilnex is a Southeast Asian cloud-based point-of-sale platform for retail and F&B businesses running multiple outlets, headquartered in Malaysia and serving businesses across the region. It unifies sales, inventory, loyalty, kitchen operations and reporting in one system, keeps working offline, and is trusted by 5,000+ businesses with 30,000+ installations across Malaysia, Indonesia, Thailand, Cambodia, Vietnam and Singapore.
Point of Sale
Run checkout and outlet operations across retail, F&B, iPad and kitchen workflows.
Explore Point of Sale →
Customer Engagement
Turn transactions into relationships with loyalty, ordering and customer communication.
Explore Engagement →
Business Intelligence
Bring operational data into a clearer view with Xilnex Insights analytics and reporting.
Explore Insights →
Workforce Tools
Give teams working across locations the mobility and visibility to execute consistently.
Explore Mobility →The Xilnex Product Ecosystem
Counter, kiosk, kitchen and back office. One platform behind every screen.
Why Multi-Outlet
Brands Choose
Xilnex
Most growing operators end up running three systems that don't talk to each other. Xilnex keeps checkout, customers, reporting and staff in one.
Sell with confidence
Every terminal keeps taking payments through an outage and syncs the queue back to head office the moment the line returns.
Build customer relationships
One membership works across every branch, with points applied at the till rather than on a card someone forgot to bring.
Make decisions from data
Compare outlet against outlet without exporting anything first. Variance and shrinkage surface daily, not at the stocktake.
Operate consistently at scale
Set a price or a promotion once at head office and push it to every branch in a single action, then see which terminals applied it.
Built For Your
Industry
The offline claim is the one most operators have been
burned on before.
This is exactly what happens, in order.
At The Till
A sale is rung up on the terminal. Stock moves, the member is recognised, the receipt prints. Under two seconds, whether the line is up or down.
If The Line Drops
The terminal keeps trading. Transactions queue locally instead of failing, so the counter never stops because the internet did.
On Reconnect
The queue syncs in order. No re-keying, no reconciling two sets of numbers at close, no gap in the day's figures.
At Head Office
Every outlet lands in one back office. Pricing, promotions and product data are set once here and pushed back down.
In Insights
Outlet against outlet, daily. Variance and shrinkage surface while you can still do something about them.
What changes as
you add outlets.
Drag the scale. The system is the same one throughout. What changes is which part of it starts carrying the weight.
One version of the truth.
Two tills means two sets of numbers unless something joins them. Pricing gets set once at head office, and the day's figures arrive consolidated instead of in a spreadsheet each evening.
What usually breaks first: promotions. One outlet runs last month's price because nobody told the till.
Trusted, Secure,
Compliant.
Nineteen years in market, 30,000+ installations, and information security held to an internationally accredited standard. Xilnex was built in Malaysia in 2007 for multi-outlet operators, with pricing, promotions and product data managed centrally.
Terminals keep selling through outages and sync on reconnect, while open APIs connect to the tools you already run and support comes from teams in Penang and Petaling Jaya.
Online to Offline
Management
Keep operations moving across connected and offline environments
Resilient
Xilnex supports Online to Offline Management so operations can continue across changing connectivity conditions.
For the ones
still deciding.
Guides, comparisons and customer stories written for operators still deciding, not for the ones who already signed.
Empower yourself and your team with tools that optimise productivity and execution
Frequently Asked
Questions
The questions operators ask before the first call, answered in plain language.
Ask us something else →Xilnex is a cloud-based point-of-sale platform designed for retail and F&B businesses.
Xilnex supports both single-outlet businesses and multi-outlet operators.
Operations can continue during connectivity interruptions, with data synchronised when the connection returns.
Xilnex maintains internationally recognised security and compliance standards.
Xilnex provides open APIs and integrations for connecting with existing business tools.
Yes. Supported operations can continue offline and synchronise when connectivity returns.
Multi-outlet operations can be managed centrally, including reporting, pricing and product data.
Tell us what you need.
We’ll find the right
system.
Tell us what you’re running, what you need to solve,
and where you’re heading. We’ll connect you with the
right Xilnex team.
