Southeast Asia's Cloud POS Platform for Multi-Outlet Retail & F&B Chains
Every outlet. Every transaction. One central system.
Built for Franchise HQs & Multi-Store Operators
Xilnex is a Southeast Asian cloud-based point-of-sale platform for retail and F&B businesses running multiple outlets, headquartered in Malaysia and serving businesses across the region. It unifies sales, inventory, loyalty, kitchen operations and reporting in one system, keeps working offline, and is trusted by 5,000+ businesses with 30,000+ installations across Malaysia, Indonesia, Thailand, Cambodia, Vietnam and Singapore.
Point of Sale
Run checkout and outlet operations across retail, F&B, iPad and kitchen workflows.
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Customer Engagement
Manage inventory, sales, customers and operations across every retail outlet.
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Business Intelligence
Bring operational data into a clearer view with Xilnex Insights analytics and reporting.
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Workforce Tools
Give teams working across locations the mobility and visibility to execute consistently.
Explore solution →The Xilnex Product Ecosystem
Counter, kiosk, kitchen and back office. One platform behind every screen.
Why Multi-Outlet
Brands Choose Xilnex
Most growing operators end up running three systems that don’t talk to each other. Xilnex keeps checkout, customers, reporting and staff in one.
Sell with confidence
Every terminal keeps taking payments through an outage and syncs the queue back to head office the moment the line returns.
Build relationships
One membership works across every branch, with points applied at the till rather than on a card someone forgot to bring.
Make decisions from data
Compare outlet against outlet without exporting anything first. Variance and shrinkage surface daily, not at the stocktake.
Operate consistently at scale
Set a price or a promotion once at head office and push it to every branch in a single action, then see which terminals applied it.
Built for Your Industry
The offline claim is the one most operators have been burned on before. This is exactly what happens, in order.
At the till
A sale is rung up on the terminal. Stock moves, the member is recognised, the receipt prints. Under two seconds, whether the line is up or down.
If the line drops
The terminal keeps trading. Transactions queue locally instead of failing, so the counter never stops because the internet did.
On reconnect
The queue syncs in order. No re-keying, no reconciling two sets of numbers at close, no gap in the day's figures.
At head office
Every outlet lands in one back office. Pricing, promotions and product data are set once here and pushed back down.
In Insights
Outlet against outlet, daily. Variance and shrinkage surface while you can still do something about them.
What changes as
you add outlets.
Drag the scale. The system is the same one throughout.
What changes is which part of it starts carrying the weight.
Trusted, Secure,
Compliant.
Nineteen years in market, 30,000+ installations, and information security held to an internationally accredited standard. Xilnex was built in Malaysia in 2007 for multi-outlet operators, with pricing, promotions and product data managed centrally.
Terminals keep selling through outages and sync on reconnect, while open APIs connect to the tools you already run and support comes from teams in Penang and Petaling Jaya.
INFORMATION SECURITY
ISO/IEC 27001:2022
Information security management
Certified
ISO/IEC 27001:2022 certified. Issued by IRQS under NABCB accreditation and recognised by the IAF.
Frequently Asked
Questions
The questions operators ask before the first call, answered in plain language.
Ask us something elseWhat is Xilnex?
Is it only for chains, or single outlets too?
Does it work without internet?
Is Xilnex ISO certified?
Explore 3 more questions +3
How much does it cost?
How is Xilnex different from a POS built for single-outlet shops?
Does Xilnex support e-Invoice compliance?
Tell us what you need. We’ll find the right system.
Tell us what you’re running, what you need to solve, and where you’re heading. We’ll connect you with the right Xilnex team.
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