Tell us what you need,
we'll take it from there.
Choose the kind of help you need and we'll only ask for the details that matter to that conversation. Sales, media or support. Your enquiry starts with the right route.
Tell us about your business.
A little more context helps us recommend the right fit.
What are you looking to collaborate on?
Choose the closest match and we'll direct it to the right team.
Customer Support
Less triage. More useful first replies.
You choose the route.
Sales, media or support. Each path is focused on one job.
We get the useful context.
Only the details relevant to your enquiry are requested.
The right team picks it up.
We use the context to make the first response more specific.
More outlets.
Less to keep track of.
A connected back office for multi-outlet operators, bringing checkout, customer engagement, reporting and workforce tools into one operating picture.
Built for businesses that need consistency across every location, with the scale and trust signals to support the next stage of growth.
Across multi-outlet retail and F&B operations.
Businesses running their operations with Xilnex.
Transaction volume moving through the platform.
Experience serving operators since 2007.
Before you hit send.
Common questions about why we ask for an enquiry type, demos and regional coverage.
Why does the form ask me to pick a category first?
It routes your enquiry straight to the right team, sales, media or support, without manual triage, and asks for details like outlet count or urgency along the way instead of all at once.
Can I get a live demo before committing?
Yes. Choose Sales & Product Enquiries and the team can schedule a walkthrough tailored to retail or F&B operations.
Does Xilnex support businesses across Southeast Asia, or just Malaysia?
Xilnex operates across Malaysia, Indonesia, Thailand, Cambodia, Vietnam and Singapore, serving businesses throughout the region.
Two offices.
One connected team.
Our headquarters are in Penang, with a regional office in
Petaling Jaya.
Reach us directly or use the enquiry form
above and we'll route your request to the right team.
Penang (Headquarter)
Xilnex Holdings Sdn Bhd
(200701041800)
1A-21-01 & 02, Lilitan Sungai Tiram, GBS @
Penang Airport, 11900 Bayan Lepas, Penang
Petaling Jaya
Xilnex Holdings Sdn Bhd
(200701041800)
G-21, PJ Midtown, Jalan Kemajuan, Seksyen 13,
46200 Petaling Jaya, Selangor
For product, implementation and commercial enquiries, start with the form above or email the sales team directly.
